Convenience Services

Safety Boxes

As an additional safety measure for members, ABNB offers Safety Deposit Boxes at the following branch locations: NAB, NSN, Sewell's Point, Wishart, Cedar Road, Fairfield, and Kemps River.

The following box sizes are available. Please note: Not all sizes are available at all branches. Please call (757) 523-5300 to check availability at your local branch.

Key Policy

Safety deposit box renters receive two keys. If one key is lost, you will be charged $10.00 to have another made. ABNB does not retain a copy of the key to your box. Therefore, if both keys are lost, the safe company will be contacted to drill the box open, and you will be charged approximately $150.00.

Autos Buy Choice

What is Autos Buy Choice?

Autos Buy Choice, Inc., is an easy way to buy a car. You pick the car you want, in the color you want, with the options and features you want. Then Autos Buy Choice searches their nationwide database of thousands of used cars, trucks, and SUVs to find you the perfect match at the perfect price. And when they find it, they will deliver it to your own driveway, saving you not only time and headaches, but thousands of dollars!

How do they save you money?

Simple. They do not have the overhead that dealerships do. They do not have commission paid salesmen. They have no sales managers and no general managers. They have no building to pay for and maintain, no utilities to pay. There are no surprise fees. The best part is that your credit union gives you the best rate possible. And the savings are passed on to you!

Shop with the confidence of pre-approval by applying for your vehicle loan today, or visit the Autos Buy Choice website to get started!

STAR Account-by-Phone

STAR allows you 24-7 access to your account by phone. With STAR, you can:

Transfer between accounts

• Obtain account and loan balances
• Make check withdrawals by mail
• Review account histories
• Verify check clearings
• Make loan payments from your savings or checking account
• Verify deposits and loan payments
• Obtain current loan and savings rates
  
  To set up your STAR account, or for additional information call (757) 523-5300.
  
  If you have already established your STAR account, you can dial (757) 523-5333 or (toll-free, out-of-town) 1-877-448-STAR to access your account 24 hours a day, 7 days a week.

Click here to download the STAR Account-By-Phone Reference Guide

You must have Adobe Acrobat Reader to view the file. Acrobat is a free software program. If you do not have Acrobat, click here to download it.

VISA Check Card

The Visa Check Card is a convenient card that looks like a credit card but acts like a check. Present this card to any merchant displaying the Visa logo, and your purchase amount will be deducted from your checking account. Using the Visa Check Card affords you the following benefits:

Saves time -- no check to write and no waiting for check approvals

Hassle-free -- no checkbook to carry

Allows for better tracking of spending

Reduces the worry of having to provide as much information as check-cashing requires

Increased security of funds -- no need to carry cash

One less card to carry - it doubles as your ATM card

Auto Mechanical Repair Coverage - Member's Choice Auto Care (MCAC)

As an additional service for our members, ABNB offers Auto Mechanical Repair Coverage. Compare our Members Choice Auto Care (MCAC) Repair Coverage to dealer programs and you will see that you can save money and receive better coverage at the same time. Consider these points when comparing our coverage to a dealer's program:

MCAC offers 3plans - Are you comparing similar coverage?

• MCAC offers up to 4 deductible options (depending on the plan). Are you comparing the same deductible? Many times a dealer will present a $100 deductible but not tell you.

MCAC is add - on coverage versus in-service date coverage. Do you know the difference and how it affects when the coverage terminates?

• MCAC allows you to bring your vehicle to any licensed repair facility in the US and Canada (provided they warranty their work for at least 6 month/6,000). Does the dealer allow this flexibility or are you required to bring the vehicle back only to a Ford dealer (for example)?

You can rely on the credit union and CUNA Mutual if you have questions or concerns. Who can you go to with questions or concerns if you buy it through the dealer?

All extended warranties are not alike. Compare and save. Call (757) 523-5300 for more details.

GAP Protection

You could lose more than your vehicle if it is stolen or involved in a major accident - you could lose your investment. Why? Because most insurance policies only cover the value of your vehicle - something that rapidly declines during the first few years of ownership - which means your loan or lease balance could be higher than the value of your vehicle. GAP covers the difference between your primary carrier's insurance settlement and the amount of your loan or lease - less delinquent payments, late charges, refundable service warranty contracts, and other insurance related charges.

GAP benefits may include the following for your protection:

• Protection for the term of your loan up to 84 months.
• Coverage for vehicles valued up to $100,000 at time of purchase.
• Payment of benefits up to $50,000.
• Coverage for auto insurance deductibles up to $1,000 if a gap exists.
• Benefits for new or used vehicles, including cars, light trucks, motorcycles and some other motorized vehicles.
  
  Please note: Coverage does vary by state. Contact us today at (757) 523-5300 to learn more.